Return/Exchange

RETURN & EXCHANGE POLICY

RETURNS

We want you to be happy with your ROAD RUNNER™ purchase.

If you're not satisfied with your order, eligible items may be returned within [14 days] of delivery.

To be eligible for a return, items must be:

  • Unworn

  • Unwashed

  • Unaltered

  • Free from stains, odors, or damage

  • Returned with original tags attached

  • In the original packaging when applicable

Items that do not meet these requirements may not be accepted.

EXCHANGES

Need a different size?

Eligible items may be exchanged for another available size or eligible item.

Exchange requests must be submitted within [14 days] of delivery.

Exchanges are subject to availability. If the requested size or item is unavailable, a refund or store credit may be offered according to our return policy.

FINAL SALE ITEMS

Certain items may be marked FINAL SALE.

Final sale items are not eligible for returns or exchanges unless they arrive damaged or defective.

Please check the product page before purchasing.

SALE & DISCOUNTED ITEMS

Items purchased using a discount or promotional offer may have different return or exchange conditions.

Please review the terms of the promotion before placing your order.

DAMAGED OR INCORRECT ITEMS

If you receive an incorrect, damaged, or defective item, contact us within [7 days] of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Do not send the item back before receiving instructions from our team.

HOW TO REQUEST A RETURN OR EXCHANGE

Contact ROAD RUNNER™ through our Contact page.

Include:

Order Number:
Name:
Item:
Reason for Return/Exchange:
Requested Resolution:

Our team will review your request and provide the next steps.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Original shipping charges are generally non-refundable unless otherwise stated.

REFUNDS

Once your return is received and inspected, we will notify you whether your return has been approved.

Approved refunds will be issued to the original payment method.

Please allow [5–10 business days] for your bank or payment provider to process the refund after it has been issued.

IMPORTANT

Please do not refuse delivery or send a package back to the return address on the shipping label without contacting us first.

Unauthorized returns may not be processed.

NEED HELP?

Have a question about a return or exchange?

Contact ROAD RUNNER™ through our Contact page and include your order number.

ROAD RUNNER™

MOVE WITH PURPOSE.