Shipping Policy

SHIPPING POLICY

ROAD RUNNER™ SHIPPING

We want to get your ROAD RUNNER™ order to you as smoothly as possible.

Please review the information below before placing your order.

ORDER PROCESSING

Orders are typically processed within [1–3 business days] after payment is confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

During new drops, launches, promotions, or high-volume periods, processing may take longer than usual.

SHIPPING TIMES

Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

Estimated delivery times:

Standard Shipping: [3–7 business days]

Express Shipping: [1–3 business days]

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and the shipping carrier.

TRACKING YOUR ORDER

Once your order ships, you'll receive an email containing your tracking information.

Please allow up to 24–48 hours for tracking information to update after your shipping label is created.

SHIPPING ADDRESS

Please make sure your shipping information is correct before completing your purchase.

ROAD RUNNER™ is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.

If you notice an incorrect address after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

LOST, STOLEN, OR DELIVERED PACKAGES

Once an order has been marked as delivered by the shipping carrier, ROAD RUNNER™ is not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it:

  1. Check your mailbox, front door, and surrounding areas.

  2. Ask household members or neighbors if they received it.

  3. Contact the shipping carrier with your tracking number.

  4. Contact ROAD RUNNER™ if you still need assistance.

INTERNATIONAL SHIPPING

International shipping may be available for select locations.

International customers may be responsible for customs fees, duties, taxes, or other charges associated with their country's import requirements.

These charges are the responsibility of the customer unless otherwise stated at checkout.

SHIPPING DELAYS

ROAD RUNNER™ is not responsible for delays caused by circumstances outside of our control, including carrier delays, severe weather, holidays, customs, or other unforeseen circumstances.

If your order is delayed, please check your tracking information for the latest update.

QUESTIONS ABOUT SHIPPING?

Contact us through our Contact page and include your order number so our team can assist you.

ROAD RUNNER™

MOVE WITH PURPOSE.